Cancellation and refunds

Website Buyout ownership and handover

Website Buyout ($499): once paid, you own the custom website work we create for you. At completion, we hand over the website/source files and practical setup information so you can maintain it yourself or use another provider. Ownership and handover do not depend on buying or continuing our maintenance.

Managed Website design license and cancellation

Managed Website ($149 setup + $79/month): EasyStart Web retains ownership of our custom website design and work. You receive a license to use it while the subscription remains active. If you cancel after the website has been built and launched without completing an ownership buyout, service continues through the paid period; at the end of that period the license ends and the managed website is taken offline. Unless you complete the optional ownership buyout below, this package does not transfer ownership or include an entitlement to export or continue using our design after termination. There is no minimum subscription term or cancellation fee. An optional $350 ownership buyout is available by verified customer request.

Website Buyout + Care ownership and cancellation

Website Buyout + Care charges $578 at purchase: $499 for the owned website and $79 for the first month of care. Care starts at purchase and renews at $79 monthly one month later until canceled. You own our custom website work after payment and receive website/source files at completion. Canceling care does not revoke ownership. Hosting and care end at the end of the paid period; we provide the owned website files and practical setup information for hosting elsewhere. Arrange replacement hosting before that date to keep your website online. Your domain and supplied content remain yours.

Optional Managed Website ownership buyout

Existing Managed Website customers may request an optional $350 one-time ownership buyout for their eligible managed website. The original $149 setup payment plus this $350 buyout equals the $499 ownership price; monthly care payments pay for ongoing service and do not reduce the buyout fee. Request a review through our contact form or Support@EasyStartWeb.com and identify the website. We verify the customer and eligible site before arranging payment. Only after the buyout payment clears and is verified do ownership of our custom work and website/source-file handover transfer for that site. A request or payment-page visit does not transfer ownership. Care continues at $79/month unless separately canceled. After a completed buyout, canceling care does not revoke ownership; hosting/support end at the end of the paid period and you can move the owned site elsewhere. Your domain/content and third-party licenses remain unchanged. Existing refund commitments remain unchanged; this option adds no refund exclusion.

Your content, domain and third-party licenses

Your domain and the content you supply remain yours under every package. Third-party components, fonts, images and open-source software remain subject to their applicable licenses; we do not claim ownership of them. Care-only service for an existing website does not transfer ownership to EasyStart Web.

Refund policy preserved

The full pre-launch refund and 14-day post-launch money-back guarantee remain unchanged. These ownership terms add no refund exclusions or cancellation charges.

Which version applies

Ownership terms version 2026-11-03-packages-v4 applies only to new checkouts that explicitly acknowledge it. Existing orders and already-created checkouts retain the terms presented when their checkout was created.